At LaserConsumables, customer satisfaction is our priority. This Cancellation and Refund Policy outlines our guidelines for order cancellations and refunds to ensure a clear understanding of our processes.
1. Order Cancellation
- Order Cancellations by Customer: Orders may be canceled within 24 hours of placing them. After this period, cancellations may not be possible as orders may already be in processing or shipping stages. To request a cancellation, please contact us at laserconsumables.in@gmail.com.
- Cancellation Due to Product Availability: In cases where a product is unavailable or out of stock, we reserve the right to cancel the order and will notify you promptly. A full refund will be issued for such cancellations.
2. Refund Policy
- Refund Eligibility: Since we do not accept returns, refunds are available only under the following circumstances:
- Non-Delivery: If the product is not delivered within the agreed time frame, you may be eligible for a full refund. Contact us to initiate the refund process if there is a confirmed delay.
- Damaged or Defective Product: If a product arrives damaged or defective, please notify us within 48 hours of receipt with documentation (such as photos). We will work to resolve the issue, either through a replacement or a refund.
- Refunds for Canceled Orders: For orders successfully canceled within the permitted time frame, a full refund will be processed.
3. Refund Process
- How to Request a Refund: To request a refund for non-delivery or a defective product, please email laserconsumables.in@gmail.com with your order number and reason for the refund. Our team will review the request and respond within 2-3 business days.
- Processing Time: Approved refunds will be issued to your original payment method within 5-7 business days. Please allow additional time for your bank or payment provider to reflect the refund in your account.
4. Important Notes
- No Refund for Change of Mind: We do not offer refunds for change-of-mind purchases due to the nature of our products.
- Non-Refundable Shipping Fees: Any shipping fees incurred during the initial purchase are non-refundable.
Contact Us
For any questions or assistance regarding our Cancellation and Refund Policy, please reach out to us at: